Help Center

Once your order is shipped, you will receive a tracking number via email, allowing you to track your package in real time. This email is separate from your order confirmation. To ensure smooth delivery, please double-check your email and phone number when placing your order.

Please email us at [email protected] with your order number and style. Once we receive your request we will arrange a solution for you as soon as possible. 

As soon as we receive your return back into our warehouse, you will receive an email confirmation. Please allow 3-5 business days for our team to process your return and your accounts to be credited. 

You have 14 days from the date of delivery to lodge and return your order. For our full returns policy, please check the RETURN POLICY.

Once your order is shipped, you will receive a tracking number via email, allowing you to track your package in real time. This email is separate from your order confirmation. To ensure smooth delivery, please double-check your email and phone number when placing your order.

After you request a return, our team will work for 1-3 days to process your return

If you need to change or cancel your order please contact our team straight away by clicking here  We unfortunately cannot make any changes or cancel your order once it has been processed by our team, however we will do our best to assist if there has...

Once you order is dispatched you will receive shipping confirmation, along with tracking details for your order. 

As soon as we receive your return back into our warehouse, you will receive an email confirmation. Please allow 3-5 business days for our team to process your return and your accounts to be credited. 

No, we offer Chelsea Tee only in black, blue and white.

We collect information about you to create your account, including your full name, email and password. We collect further data, such as address, and billing information or other information you provide when you checkout at our store. We also collect ...

You can read detailed information about privacy and cookie policy in your account in the section Privacy Settings. Also there you can change the settings of the accepted cookies.

You can update, delete or anonymise information about yourself in your account on our website. If you have any questions, please contact our Data Protection Officer.

Taxes and duties are calculated at checkout according to your shipping destination and itemized on the order summary page. We ship on a DDP (Delivery Duty Paid) basis, which means that all relevant import taxes and duties are paid at the time of purchase...

AISOMNUS. offers a welcome 10% off code on first purchases when signing up to our newsletter and joining AISOMNUS. loyalty. To redeem the discount, apply the code at checkout. Valid on full price AISOMNUS...