Returns & Exchanges
Important questions concerning delivery.
WHAT DO I DO IF I RECEIVED AN INCORRECT OR FAULTY ITEM?
Please email us at [email protected] with your order number and style. Once we receive your request we will arrange a solution for you as soon as possible.
HAVE YOU RECEIVED MY RETURN
As soon as we receive your return back into our warehouse, you will receive an email confirmation. Please allow 3-5 business days for our team to process your return and your accounts to be credited.
WHAT IS YOUR RETURNS POLICY?
You have 14 days from the date of delivery to lodge and return your order.
For our full returns policy, please check the
RETURN POLICY.
HOW DOES SHIPPING WORK?
Once your order is shipped, you will receive a tracking number via email, allowing you to track your package in real time. This email is separate from your order confirmation. To ensure smooth delivery, please double-check your email and phone number when placing your order.
HOW LONG DO RETURNS TAKE TO PROCESS?
After you request a return, our team will work for 1-3 days to process your return
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