WHAT IS YOUR RETURNS POLICY?
You have 14 days from the date of delivery to lodge and return your order.
Returned items must be unworn, unused and in original condition with all tags and packaging intact.
- Refunds are eligible on full priced styles only.
- Full price items can be returned for a full refund, credit note or size exchange.
- Sale items are not eligible for a refund. All discounted styles marked as "sale" on the product page or discounted during a flash/promotional sale with a code or automatic discount can be returned for a credit note or free size exchange only.
- Final Sale items are not eligible for a refund or store credit. Styles marked as "final sale - size exchange only" on the product page are eligible for size exchange only, pending size availability. If your desired size is not available to exchange, you cannot return the item for store credit or refund.
If your return does not comply with these conditions your item/s will not be accepted and returned to you at your cost.
USA: $15 return postage label fee will be deducted from the refund or credit note amount. *Exchanges free
Rest Of World: $35 return postage label fee will be deducted from the refund or credit note amount. *Exchanges free
We ensure a seamless and transparent shipping experience for our customers. Once your order has been dispatched from our warehouse, you will receive a tracking number via email, allowing you to monitor your shipment in real time.
Please note that this tracking email is separate from your order confirmation email. The confirmation email is sent immediately after you place your order, confirming that we have received and are processing it. The subsequent email, which includes your tracking number, will provide detailed instructions on how to track your package’s journey to your doorstep.
To ensure timely updates and accurate delivery, please double-check that your email address and phone number are entered correctly when placing your order. If you have any questions regarding your shipment, our customer service team is always here to assist you.
