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Privacy Policy
At AISOMNUS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose the information you provide when browsing or purchasing from our website.
What Personal Information We Collect
We may collect the following types of personal information:
- Device Information: Includes browser version, IP address, time zone, cookie data, pages you visit, and how you interact with the site.
- Order Information: Includes your name, billing and shipping addresses, payment details, email address, and phone number.
- Customer Support Information: Any details you provide while contacting our support team.
- Social Login Information: If you log in using Google or Facebook, we may collect information associated with your account, such as your name, email address, and profile picture.
Why We Collect Personal Information
We collect your personal information for the following purposes:
- To process your orders, including payment and shipping.
- To improve our website, products, and customer service.
- To prevent fraud and ensure site security.
- To communicate with you about promotions, new products, and updates.
How We Use Your Information
We use your personal information to provide you with the best shopping experience, including:
- Fulfilling orders and processing payments securely.
- Sending order confirmations, shipping updates, and customer service responses.
- Providing personalized recommendations and offers.
Sharing Your Information
We may share your personal information with trusted third-party service providers to assist in delivering our services. For example:
- Payment processors to securely handle your transactions.
- Shipping partners to deliver your orders promptly.
- Analytics providers, such as Google Analytics, to better understand how customers interact with our website.
- Social media platforms (Google, Facebook) for enabling social login and providing personalized advertising.
We may also disclose your information if required by law or to protect our rights.
Cookies
Cookies are small files stored on your device to enhance your browsing experience. We use cookies for:
- Essential Functions: To enable features like shopping carts and secure account login.
- Analytics: To understand website usage and improve performance.
- Marketing: To show you relevant ads based on your preferences.
You can manage or disable cookies through your browser settings, but doing so may affect the functionality of our website. For more details, visit All About Cookies.
Your Rights
If you are a resident of certain regions (e.g., EEA or California), you may have specific rights regarding your personal information:
- Access your personal information or request a copy.
- Correct or update inaccurate information.
- Request deletion of your personal data.
- Opt-out of targeted advertising or marketing communications.
To exercise your rights, please contact us at [email protected].
Behavioral Advertising
We may use your personal information to deliver tailored advertising. You can opt out of targeted advertising through these platforms:
Security
We take reasonable precautions to protect your personal information. Our website uses encryption and other security measures to safeguard your data. However, no method of transmission over the internet is 100% secure.
Changes to This Policy
We may update this Privacy and Cookie Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly for updates.
Contact Us
If you have any questions or concerns about this policy, please contact us:
Email: [email protected]